Mandarin Operations Manager

BENEFITS : 13th Month Pay SSS Philhealth Pag-Ibig Vacation leave Sick leave HMO Other allowance JOB DETAILS : COMPANY PROFILE: This is a World BPO Company in Asia/Pacific. In addition to providing BPO services such as contact center and back-office operations for the Philippines market, and operation services for smartphone websites and applications.
Position: Mandarin Operations Manager
Type of job: Emails and Calls Job
Location: Should be open to report in Quezon City or Ortigas
Schedule: Shifting Schedule
Industry: BPO Company
Salary: Php 90,000 - Php 140,000
Work Set-up: Work On-site
Responsibilities: Deal with decision-making within their area of responsibility and implement projects that will meet the strategic objectives of the organization. Always seek ways to develop the performances of the supervisors and direct reports through upskilling initiatives Reflect a good understanding of customer needs and client's businesses to ensure the business solutions are matched Deal with decision-making within their area of responsibility and implement projects that will meet the strategic objectives of the organization. Requirements Proficient in Mandarin and English language. Bachelor's graduate of any courses. Have 4 years of related work experience as a Managerial Have experience in the multinational BPO / Call Center industry. Has Six Sigma Certification is an advantage Recruitment Process Paper Screening Initial Screening and interview: JK Online Assessment (Logical Exam) PPT: Business review type. Initial Interview with the HR Excel Exam with HR Final Interview Job Offer