Reports directly to the Department Head or Director of Operations. The main role of the Sales Business Manager is to acquire new and/or additional accounts for a leading VOIP technology & solutions company. The target market is small to medium-sized businesses in North America across various industries. This is a Business-to-Business sale, so it is a bit more complex than consumer selling and requires a little more depth and sophistication from the sales business manager.
Duties and Responsibilities:
- Utilize a consistent contact attempt process via phone and e-mail to nurture, qualify and sell prospects generated by marketing campaigns and ‘cold-calling’ in a production focused environment
- Prospect, educate and qualify leads to create sales-ready opportunities
- Keep abreast of the industry and technologies trends to ensure you are a trusted resource to prospects and customers
- Successfully manage and overcome prospect/customer objections
- Follow the established pre-sales process and consistently using prescribed tools to document prospect interactions – ensuring efficient lead management
- Develop sales strategies while maintaining high productivity levels
- Achieve pre-determined sales targets/quota
Full Potential Solutions (FPS) is a new kind of performance-based outsourcing firm that puts culture and employees first because we believe that happy, fulfilled teams accomplish great things.
FPS develops comprehensive multichannel solutions for our partners to drive breakthrough business results. With a focus on increasing customer lifetime value and reducing acquisition costs for large brands, FPS couples the best people with our proprietary analytics and technology to implement effective strategies so our partners can reach their full potential. We develop and implement programs leveraging voice, email, and chat, coupled with direct mail and analytics to improve and optimize: sales/customer acquisition, lead generation, customer care, up-selling, retention and tech support.
Our Culture
We’re a group of trailblazers and doers. We love knocking down a complex problem and finding a solution. We challenge each other every day to perform our best and take care of each other while doing it. At FPS, we are committed to creating an exciting culture of collaboration, innovation, leadership, and fun. We take the time to invest in our people, providing them with comprehensive tools and training, and develop fulfilling paths for long-term career growth.
Our team operates according to four core values that govern everything we do!
- Integrity: Do what’s right and put team before self.
- Excellence: Deliver exceptional results and reward performance.
- Accountability: Take ownership and pride in our work.
- Grace: Respect and appreciate one another; make your work personal!
Interested? We're Hiring! We’re looking for smart, driven and talented people at all levels to join our rapidly growing team here in Kansas City, Missouri, USA; Chennai, India and Manila, Philippines.
