#BeMoreDo you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!Top Reasons to work with TDCX- Attractive remuneration, great perks, and performance incentives- Comprehensive medical, insurance, or social security coverage- Premium workspaces- Engaging activities and recognition programs- Strong learning and development plans for your career growth- Positive culture for you to #BeMore at work- Easy to locate area with direct access to public transport- Flexible working arrangements- Be coached and mentored by experts in your field- Join a global company with 26 years of experience and more than 340+ industry awardsWhat is your mission?- To assist in the regular maintenance and improvement of the organization-wide crisis management, business continuity plans, and/or disaster recovery plans;- To assist in the regular review and identification of risk/s to business continuity, mitigation actions, and implementation follow-up;- To direct and to assist the department POCs to regularly maintain, test, and improve the business continuity plans;- To assist in the assessment of the plans and readiness of the organization and provide recommendations;- To manage the emergency notification tools and monitor the company's contingency supplies;- To conduct training and awareness on Business Continuity topics and to act as a coordinator for continuity efforts after/during a disruption event.- Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.Who are we looking for?- Preferably with 2 years of working experience in the related field is required for this position.- Ability to identify the requirements of Business Continuity Management System in a complex environment across BPO Operations, IT, Human Resources, Facilities, and other relevant departments- Knowledgeable of the environment and technologies used in a BPO environment- Highly analytical and a keen observer- Intermediate user of Microsoft Office, Word, Excel, Visio, and Powerpoint- Excellent verbal and written communication skills in English and the language of supporting marketWho is TDCX?TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.TDCX helps clients, including many of the world's best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region's growth potential.We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning more than 340 industry awards, including being one of the best companies to work for in Asia.From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.
