Specialist, Resort Operations-

We Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our membership travel and vacation exchange brands, including RCI, 7Across and Travel + Leisure GO, are shaping the future of the travel industry by creating new possibilities for travelers. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. MAIN RESPONSIBILITIES: Responsible for accurately incorporating all essential resort, inventory and member information into the appropriate systems Responsible for maintaining database integrity, accurately following SOPs and high standards of service level Support RO Singapore team on tasks and deliverables while maintaining expected Service Level Agreement Assist RO Team Leader in tasks required To work and participate in any special projects that may be assigned from time to time KNOWLEDGE AND SKILLS: Diploma level qualification in Business Administration or a related subject Fluent in English; Excellent written and verbal communication skills are essential Excellent customer service/client support skills Ability to work independently and collaboratively to accomplish responsibilities, goals and projects Ability to work within the team and at times stretch beyond the normal call of duty Good time management, project management and organizational skills Positive attitude and proactive in learning Able to multi-task, meet multiple project deadlines and demonstrate good attention to detail Proficient in use of Microsoft Office QUALIFICATIONS AND EXPERIENCE: Minimum of two (2) years of work experience in customer service/client support or related industry. Experience in hospitality or tourism-related industries is an advantage Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.