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Senior Business Support Analyst

Senior Business Support Analyst
Company:

Manulife



Job Function:

Finance

Details of the offer

Quezon CityAre you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.
Job Description
The Senior Finance Business Analyst ensures SimCorp Dimension (SCD) users have a stable, reliable and high performing AABOR. The successful candidate will be accountable for performing the team's daily operations and providing support to business users in addressing moderate to complex business issues.Candidate must be willing to work on a rotating shift (am to mid)
Responsibilities
Monitoring and clearing the SCD message queue throughout the day to ensure all transactions are elevated to final status at end of day
Monitoring the team shared mailbox throughout the day and taking appropriate action on the emails received
Generating IOI ad hoc security requests and monitoring that the security master setup occurs within an acceptable time frame (generally 30 minutes)
Investigating Transaction Hub (THUB) unknown queries and generating adhoc transactions to THUB as needed
Supporting adhoc analysis to identify root cause of production problems and develop timely solutions
Executing acceptance test for implementation of new security types and functionalities and system upgrade
Executing and validating test cases for end-to-end processes
Supporting for period end close processes
Working in collaboration with the business users and Global Solutions Delivery (GSD) to create/update/maintain:
Fund Reports
Chart of Accounts Reports
Accounting posting rules Reports
Portfolio Reports
Free codes Reports
User views Reports
Segments Reports
Identifying opportunities to leverage system capabilities in order to meet business requirements
Any other duties or projects assigned from time to time within or beyond working hours if needed
Qualifications:
Bachelor’s degree in Finance or Accounting with a minimum of 3-4 years of experience
Must have experience in Static Data Setup
Experience working directly with business clients in addition to application support teams
Previous experience in investment operations in insurance or financial services is highly preferred
Ability to work sell independently as well as with others as part of a team
Ability to grasp new concepts and information quickly
Eager to build strong relationships with internal departments and external partners
Excellent organization and prioritization skills with the ability to manage competing priorities
Comfortable influencing without authority
Strong communication skills – both written and verbal
Strong customer service orientation
Should posses a desire to learn new skills, adapt and take on new challenges
If you are ready to unleash your potential, it’s time to start your career with Manulife/John Hancock.
About Manulife
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States and Manulife elsewhere. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions. At the end of 2018, we had more than 34,000 employees, over 82,000 agents, and thousands of distribution partners, serving almost 28 million customers. As of December 31, 2018, we had over $1.1 trillion (US$794 billion) in assets under management and administration, and in the previous 12 months we made $29.0 billion in payments to our customers.Our principal operations in Asia, Canada and the United States are where we have served customers for more than 100 years. With our global headquarters in Toronto, Canada, we trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.Manulife is committed to supporting a culture of diversity and accessibility across the organization. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.


Source: Jobs4It

Job Function:

Requirements

Senior Business Support Analyst
Company:

Manulife



Job Function:

Finance

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