Goodwill Houston is a non-profit organization that serves people who need help people who have barriers to employment - people who are looking for a new start. We are proud to be a second chance employer. Our success comes from our Goodwill Family, the honest, passionate and innovative Team Members who assist our customers and donors, keep our locations clean and inviting, and are the advocates for our mission every day.
Goodwill is a place to belong, a place to make a difference, and a place that "Changes Lives Through the Power of Work."
TheRetail Team Lead (3rd Key)position provides an opportunity, in a retail setting, to excel in a growing, fast paced, customer/donor focused role, working both independently and as a member of a team, to positively impact the lives of others.
Essential Duties and Responsibilities:
Assume management responsibilities in the absence of the Manager or Assistant Manager including opening/closing and all day to day store operations.
Manage and influence team by communicating clear company goals daily, weekly and monthly.
Accurately and efficiently complete all sales transactions and maintain proper cash accountabilities at Point of Sale registers/safe.
Supervise and assist with the training and development of Team Members.
Ensure the proper handling and processing of incoming donation flow in and out of the store according to Goodwill Houston (GWH) policies and procedures.
Help ensure the timeliness of proper rotation of apparel and hard goods according to GWH policies and procedures.
Accurately operate store systems and ensure financial and statistical counts are completed (donor counts, production standards, etc.).
Minimum Qualifications:
High school diploma or equivalent preferred.
1 to 2 years of retail sales experience is preferred.
Management/Supervisor one or more years' experience is preferred.
Basic computer skills.
Good time management and organizational skills.
Ability to communicate and interact well with a variety of personality types.
Ability to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
Must have reliable transportation.
Physical Requirements/Work Environment:
The ability to continuously stand/walk for duration of shift, frequently push/pull, occasionally bend/stoop/crawl/kneel/reach above shoulders and climb a ladder. Able to lift, up to, 40 lbs. (fixture parts, cartons of product).
