Company Overview:JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing and asset management.It began operations in the Philippines in 1961 with a representative office. Since then, the firm has expanded its presence into a fully integrated franchise, comprising Investment Banking, Treasury and Securities Services, Equity Sales and Research as well as foreign exchange and fixed income trading operations. JPMorgan Chase & Co. has a number of legal entities operating in the country, including the Manila Branch of the bank, which has a commercial banking license as well as a derivatives license, and a securities company with a seat on the Philippine Stock Exchange.JPMorgan Chase & Co. launched its Global Service Center in Manila in 2005 and in Cebu in 2010, to provide a wide variety of strategic support including analytics, finance and accounting voice-based services, transaction processing and other functions to its affiliates around the world.Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.JPMorgan Chase is seeking a Recruiting Specialist to support the Philippines Global Service Center in Manila. The Recruiting Specialist will manage a high volume portfolio of openings at the non-exempt and professional levels, in addition to the following responsibilities:
Ensure that JPMorgan Chase is positioned to attract, source and recruit the best talent, both internally and externally.
Deliver an excellent client and customer experience for the candidates, recruiters, hiring managers, interviewers and admin assistants.
Demonstrate understanding of the line of business and staffing needs to proactively offer solutions, consult with managers on hiring process, candidate pool and offers.
Provide regular progress updates to onshore partners throughout the process, drive recruitment process and ensure candidate decisions are made in a timely manner.
Execute on deadline driven hiring and collaborate with onshore partners to refine recruiting strategies as necessary to support the need.
Partner with onshore partners to determine weekly screening priorities/initiatives.
Manage competing priorities and multiple administrative recruiting processes.
Delivery of specific recruitment projects as required.
Utilize complete functionality of Taleo and maintain data integrity ensuring proper documentation of selection process and compliance within the recruiting process.
Take necessary steps to ensure that the due diligence is complete for both external and internal candidates.
Ensure candidates have completed requirements before moving to an applicant status and if not, send correspondence to have application completed.
Ensure proper administration of candidate assessments, candidate movement and candidate dispositioning through the screening process.
Send out video interview requests to candidates.
Conducts phone interviews to build diverse slates for Hiring Managers to select and fill open requirements.
Schedule interviews with hiring managers including required travel arrangement to meet the business in person
Create, extend and negotiate employment offers with candidates by selling both the firm and the position.
Process payments required as it relates to interview- and event-related expenses
Monitor candidate flow through the pre-employment process and provide updates to the Hiring Manager and candidates in a timely manner.
Skills required:
Customer Focus (Recruiter, Candidate, Hiring manager, Administrative Assistants and Interviewers)
Ability to resolve conflicts and manage customer expectations
Ability to determine customer needs and provide appropriate solutions through relationship building
Communication Skills
Effective verbal and written communication with both external and internal customers
Engage in interactive dialogue with customers through active listening
Problem Solving Skills
Approach problems logically and with good judgment to ensure the appropriate customer outcome
Effectively prioritize work to ensure efficiency
Critical thinker and ability to exercise independent judgmentJPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/Disability/Veteran
Other Qualifications:
- Experience in end - to - end Volume Hiring for entry-level agent roles preferred
Expert on Taleo, SharePoint, MS Excel and Outlook Calendar
- Must be a self-starter, organized and detail-oriented-
Strong Drive for Results
Willing to work in Bonifacio Global City, Taguig City
- Willing to work in full night shift (2nd shift is 10pm - 7am PHT (5 FTEs); 3rd shift is 1am - 10am PHT (3 FTEs))
