**Curated** is on a mission to help people find exactly what they're looking for**Whether it's your first snowboard, a brand new baby stroller, or a much needed upgrade to your coffee machine - shopping is hard when the stakes are high. We make it easy by connecting customers with Real Experts who can answer their needs faster.**Curated is the home of America's biggest community of Real Experts**Real Experts aren't sales assistants. They're people living ordinary lives, who also happen to be obsessively passionate about something. They have real, on-the-ground, lived experience — _they're not proficient in tennis, they're fluent in it._**Making high-stakes purchases easier is only the beginning**Our Real Experts connect with customers in ways that would be unimaginable in any other retail context. They work hard to understand your needs, trade stories, help make plans, and keep in touch.It's why customers are obsessed with Curated - and why our Real Experts have a 4.96 average star rating over 85,000+ reviews.As Curated continues to grow, we're seeking a Project Manager to join the Inventory Operations team.At Curated, the Inventory Operations team builds and improves processes to make sure our inventory journey is smooth from the moment a PO is placed with our suppliers to the moment it arrives at the warehouse. We work across three main pillars: internal stakeholders (category managers, planning, product, finance and data teams), suppliers and warehouse (our 3PL partners).In this role, you will bring order to chaos! You'll help us to define clear processes for triaging and organizing fulfillment challenges as they arise, and follow through to ensure that problems are solved with various stakeholders and that, by extension, our customers have an excellent buying experience on our platform.**What You'll Do**:- Organize and triage various aspects of the inventory and fulfillment workflow- Introduce efficient processes for triaging and escalating issues- Collaborate with internal and external stakeholders to solve challenges as they arise- Dive into the data to identify root causes and drive process improvements**About You**:- Professional project management or process improvement experience- Strong critical thinking and organizational skills- Strong data analysis and Excel skills- Excellent English language communication skills- Able to work during US-Pacific hours**About Curated**Curated was founded in 2017 to humanize online shopping. Backed by Forerunner, Greylock, and CapitalG, we've built a collaborative shopping experience brought to life by passionate experts. Every shopper on Curated gets one-on-one personalized advice to find the perfect product, so they can enjoy more of what they love.Through our expert community, Curated has created a new type of knowledge economy that enables people to earn meaningful income by sharing their expertise, from anywhere.
