Product Repair Manager

**Duties and Responsibilities**:- Makes effective business decisions to ensure CSO goals are met (cost control, customer satisfaction & efficiency)- Leads CSO and PSI level initiatives and strategies- Reviews and finalizes mid-term and annual business plans and budget- Ensures proper execution of plans and makes necessary adjustments as needed- Communicates and responds escalations from internal and external customers - field team and customers- Interfaces with internal teams - Engineering, Sales, Marketing and Operations- Presents and justifies proposals to top management- Sponsors CSO and PROGs level initiatives.- Mentors and develops leaders**Basic Qualifications, Education and Skills Required**:- Bachelors Degree on any Engineering courses.- At least 3 years experience in a supervisory or managerial role.- Highly proficient in both written and verbal communication.- Knowledgeable in various MS Apps, i.e. Excel, Word, PowerPoint, Visio.- Experienced in data analytics and problem solving.- Passionate to work with people within and outside the organization.LI-JA1