The Network and Systems Administrator is responsible for maintaining a reliable, secure, and efficient network (both voice and data). S/he will procure, deploy, configure, maintain, secure, and monitor all network equipment in order to ensure smooth network operations, in support of the company’s Digital Transformation Strategy.
S/he must be highly capable, motivated, loves tackling problems head-on, and enjoys coming up with creative solutions. S/he must be able to constantly be updated with hardware and software advancements.
Duties and Responsibilities:
1. Network & Systems Administration
Design, procure, deploy, manage, and support the company’s network system, including the PBX sytem.
Configure network hardware like servers, storage, routers, and switches.
Install and test technology-related equipment.
Deploy and update operating systems and other software.
Create and verify backups of data.
· Set up user accounts, permissions and passwords.
Troubleshoot network issues.
· Resolve problems reported by end users.
· Implement and ensure network security and connectivity.
Maintain system security and telecommunication networks
· Monitor network performance (availability, utilization, throughput, latency, etc.), test for weaknesses, and conduct regular performance tuning.
· Research and make recommendations on server system administration.
· Define network policies and procedures.
Train users on proper use of software and hardware.
2. IT Security
Analyze and establish security requirements for the network.
Configure and support security tools such as firewalls, anti-virus software, patch management systems, etc.
Create and implement network security policies, application security, access control and corporate data safeguards.
Defend systems against unauthorized access, modification and/or destruction.
Perform vulnerability and networking scanning assessments.
Monitor network traffic for unusual activity.
Develop and update business continuity and disaster recovery protocols
Conduct security audits and make policy recommendations
Train users in security awareness and procedures
Qualifications:
· Graduate of any IT or Engineering course.
· Certifications preferred:
o Cisco Certified Network Associate (CCNA)
o Cisco Certified Network Professional (CCNP)
o Microsoft Certified Solutions Associate (MCSA)
o Microsoft Certified Solutions Expert (MCSE)
o CompTIA Network+ or Security+
o AWS Cloud Practitioner and/or AWS Solutions Architect and/or AWS SysOps Administrator
· Knowledge and experience in Insurance is preferred, but not required.
· Ability to set up and configure server hardware.
· Proven experience in a network and systems administration, as well as security management.
· Familiarity with backup and recovery software and methodologies.
· Proven experience in the following domains:
Network Design and Implementation (including routing and switching)
Windows Server
Linux
Microsoft Active Directory
Wide Area Network (WAN) support
Cisco networking products
Domain Name System (DNS)
Virtualization tools
Hardware and software installation
Technical support
Network troubleshooting
Virtual Private Network (VPN)
· Advanced knowledge of system vulnerabilities and security issues.
· Excellent knowledge of best practices around management, control, and monitoring of server infrastructure.
· Experience with firewalls, VPN remote implementation, troubleshooting, and problem resolution.
· Must possess the following skills: leadership; analyzing and critical thinking; time management; interpersonal skills; troubleshooting; communication; problem solving; planning; collaboration; research; writing of policies and procedures; attention to detail.
· Excellent verbal and written communication skills.
· Ability to work both independently and as part of a team.
· Ability to evaluate critical systems, prioritize work, and determine solutions.
· Able and willing to respond to help desk requests beyond office hours.
Has a minimum of 10 Mbps fiber connection at home.
