The** Macro Specialist** will be responsible for providing support through proofreading, writing and editing content of training materials following editorial standards.Roles and Responsibilities:- Employ meticulousness in checking content for adherence to LOB policies, readability, proofreading text and correct (spelling, grammar, punctuation, etc.) errors.- Strictly adhere to deadlines set in timely publishing of operational content..- Collaborate with LOBs to verify details and ensure that information is relevant and conforms to account guidelines..- Cross-functions in coordinating seamless deployment and support integration of content in program implementations.- Advocates positive branding and cultivates personification in correspondences through text format- Keep stakeholders informed of all publishing activity.- Manage content profiles and administer requests, update and terminate non-relevant information.- Meet all standards in respect and confidentiality of material.**Requirements**:- At least 1 year experience in a similar role- Adept at keyword placement and editorial best practices- Excellent written and verbal communication skills- Experience in communications, journalism, English or related fields- Good knowledge of chat, cardholder and caller queries.- Strong experience in developing course materials and creating content that encourages engagement.- Must be familiar with BPO setup- Must be a team player with time management skills- Must be willing to work on-site and at home- Must be amenable to work on graveyard shifts**The Perks**- Learning and Development Opportunities- Career Advancement Opportunities- Healthcare Benefits- Group Life Insurance- Tenure Based Benefits- Profit Sharing- Annual Performance Appraisal- Retirement Benefits**What we do.**Ubiquity delivers business process outsourcing and advisory solutions across customer service, technology, and operations. Focused on transforming the customer experience through data, applied science, and an unprecedented passion for people, Ubiquity offers deep industry and practical expertise across four continents on behalf of 150+ brands and counting.**We want you.**We're committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, or disability, we believe that we're at our best when everyone feels free to be their most authentic self.**Data Privacy Notice.**6XLsr3Gvg4
