Lookingfor an exciting career in telecom? Our client is looking for talented telco professionals to join their team:
We areBold Businessa US based leading solutions company in the telecommunications industry. We are always on the look-out for talented individuals to join our team. In order to provide extraordinary solutions to our customers, we need to work with extraordinary people to create and deliver them, people likeyou.
Weare looking for a high energyData Engineerthat will manage Data, Network and telephony systems. They are responsible for tasks, such as designing, installing, operating, maintaining, and troubleshooting data & voice communication systems.
Please, familiarize yourself with BoldBusiness:
Click here to learn more about Bold Business
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RESPONSIBILITIES
Joining a phone call to support onsite migration & lead phone calls for installations
Follow a checklist to ensure all steps are done and testing is completed for each installation
Complete a number of migrations per night
Manage multiple installations concurrently
Troubleshoot software, hardware failures and determine network problems
Diagnose and resolve incidents using documented procedures to perform responsibilities
Integrate and test activities by migrating applications from development to operational environment
Responding to client support requests
Contacting clients to find out nature of problems
Connecting via remote link
Advising on software or hardware upgrades
Provide basic training on computer operation and management
Can Access & Configuration of Network gear and Access Points (i.e. Cisco, Meraki , Aruba & Dell)Network connectivity troubleshooting (Missing routes, add & modify vlans)
Evaluate work and ensure compliance to Data infrastructure
Perform troubleshooting on all data services for all LAN and WAN Can execute various Network / Data configurations and provide support to unified messaging & voice migrations
Other duties as assigned
REQUIRED SKILLS AND EXPERIENCE:
Degree in IT, Engineering, Computer science, Information System or any related area of study
General knowledge & awareness of computer systems, PC, IT Peripherals, POS and Servers repair and network management
Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise
Ability to deploy, configure, and support operating systems on desktop and mobile
Experience working in accessing & configuring router & switches (i.e. Cisco, Meraki APs, Aruba & Dell)Good working knowledge of Network functions (WAN and LAN) and Network & Data protocols (i.e. Vlans, IP addressing, routing & switching)Experience providing Network Incident Resolution (WAN and LAN)Working knowledge in voice is an added advantage
Excellent verbal and written communication skills
Strong critical thinking, analytical and decision-making skills
Excellent project management skills and strong ability to prioritize & customer oriented
Certification such as CCNA, CompTIA, MCP is an advantage
About Us
Bold Business is a remote-first, global outsourced-solutions company with over $7B in service solutions over the past 25 years. Our international team helps the worlds leading companies transform their ideas into bold impacts. From Fortune 500 organizations looking to reduce operational costs by 40%-60% to fast-growth startups looking to scale, we work behind the scenes and empower companies to do more for less.
If you like to move fast and have a bias for action, youll fit right into our fast-paced, results-based environment. Were a 100% remote/virtual team environment where you can work from wherever you are.
