Hybrid Work - Business Transformation Senior Manager (Black Belt)

RESPONSIBILITIES: - Facilitate process improvement and assist business owners in improving existing process performance through analysis, experience, and employee input in a project environment - Build and deliver Operational/Delivery Excellence training and coach on business excellence principles - Communicate to key management stakeholders on salient quality issues and business opportunitiesPosition: Business Transformation Senior ManagerTaguig City, Metro Manila Hybrid Work Set up Project Shift Schedule: Mid ShiftProject Rest Day: Weekends offProject/Team Location: Taguig Uptown Bonifacio Tower 3Qualifications: - Local Preferred - Open to Non-Local- Black Belt Trained or Certified with relevant experience in AI and RPA- 15+ years of overall experience in Business Excellence under BPO or Shared Services industry- At least 10 years of experience in leadership position