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Day Shift Customer Service Representative – Teletech U.P. Technohub, Quezon City

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Company:

Teletech Philippines

Place:

Quezon City, National Capital Region

Job Function:

Customer Service

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Details of the offer

Description:
Now, more than ever, how we connect is everything. That’s why we’re moving our processes online to bring you virtual interviews & assessments you can experience from the comforts of your home. Connect to your possibilities with TeleTech through a phone interview & learn as you go with coaching for our online assessments. We’ll send you forms & keep you updated via email. All so we can secure your new career with us.

Typically, to qualify as a Customer Service Representative you need to have:
· Completed at least 2 years of college
· At least 2 years call center experience
· Excellent English communication skills
· Strong familiarity with the internet and MS Office applications

What you might be doing on a typical day:
· Consult with customers on products and services to provide the best solutions via call, email and/or chat
· Respond to customer inquiries with compassion and active listening
· Ultimately you will provide excellent customer service that keeps the customer coming back

You’ll enjoy:
· Competitive pay and performance-based incentives
· Day shift working hours
· Real career growth opportunities
· Company-sponsored HMO with Health & Wellness programs for you and your family
· Educational assistance through tuition reimbursement
· An accessible location at 3rd Floor Building H. UP Ayala Land Techno Hub Commonwealth, Quezon City (Monday – Friday, 9AM-4PM)
· And more

Our purpose is to deliver humanity to business – and it’s more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TeleTech team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.
Requirements:
Typically, to qualify as a Customer Service Representative you need to have:
· Completed at least 2 years of college
· At least 2 years call center experience
· Excellent English communication skills
· Strong familiarity with the internet and MS Office applications