Customer Service Assistant

Job Description:
The Account Servicing Coordinator handles all buyers’ request, collects all lacking documents, and handles inquiries and complaints. Prepares welcome call/ welcome letter Prepares requests for holding checks/ pull-out Collects all lacking documents of buyers Handles all buyer’s request Sends soft copies of official receipts to buyers Certifies the completion of documents upon claiming of incentives Handles the turnover of titles and construction bond Other tasks aligned with the department’s objectives Minimum Qualifications:
Confidence and ability to sell ideas Entrepreneurial and ability to take initiative Ability to ‘see the big picture’, make decisions and work with some supervision Self-driven, highly motivated team player Highly collaborative Strong analytical and planning skills Good communication and presentation skills Excellent problem-solving skills