Creative Services Supervisor (Digital Works)Wells Fargo & Company (NYSE: WFC) is a leading global financial services company with $2.0 trillion in assets and offices in over 37 countries. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides asset management, capital raising and advisory, financing, foreign exchange, payments, risk management, and trade finance services to support customers who conduct business in the global economy. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We also value the viewpoints of our team members and encourage them to be their best. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Learn more at our International Careers website .
Market Job Description
Department Overview
Wells Fargo's In-House Agency (IHA) is looking for a Creative Services Supervisor to join our Global team leading digital development and production.
About the Role
This role is part of the Digital Works team within Wells Fargo's In-House Agency (IHA). The Creative Services Supervisor is responsible for ensuring production and delivery of marketing assets and leading the members of our global team.
Responsibilities:
- Leads the CX Interaction Design team ensuring all work is on brand, technically correct, and of the highest quality
- Supervises day-to-day operations, ensuring all schedules are upheld
- Partners with Traffic and Resource Manager to ensure resources are being utilized efficiently and effectively
- Monitors team utilization and productivity to ensure all systems and processes are operating at maximum efficiency levels
- Oversees and critiques quality of work, providing constructive feedback (specifically evaluating code and tagging practices, efficiency and rendered results)
- Maintains standards for quality, coding practices, systems management and service levels of team
- Assesses and develops skills of developers
- Motivates, coaches, and mentors graphic designers, helping them grow in their craft and broaden their experience
- Assesses and refine processes, driving for efficiencies and timeliness of work
- Champions best practices to ensure consistency and a unified brand experience across all output
Market Skills and Certifications
Essential Qualifications:
- Candidate must be a graduate of any 4 or 5 year course in College
- Interested candidates must have at least 5+ years of marketing/agency experience , with 3+ years of digital production experience , and 2+ years of leadership experience .
- Proficiency in a variety of development languages, including, but not limited to: HTML5, CSS, ActionScript, Java, JavaScript, XML, ASP, PHP, and JQuery practices.
- Proficiency in production applications including, but not limited to: Photoshop, Dreamweaver, and After Effects.
- A working knowledge of CMS tools, including, but not limited to: WordPress, SharePoint, Salesforce, and Eloqua.
- Demonstrated ability to learn new systems, languages, platforms and utilities and to train others in their usage (team rollout)
- Strong relationship-building skills, including collaboration and conflict resolution with team, peers, and partners.
- Strong team management and leadership skills.
- Ability to set strategic direction for team, manage resources, and deliver work in a timely manner.
- A diplomatic approach to communicating with team members regarding impending and/or jeopardized deadlines.
- Strong interpersonal and communication skills in English, both written and verbal.
- Candidates must be willing to work in the night shift
- Work location: McKinley Hill, BGC, Taguig City
Leadership Expectations at Wells Fargo
As a Team Member manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will:
- Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them.
- Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks.
We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.
