Contact Center Assistant - Work From Home

Job description:

We are looking for a Contact Center Assistant to join our team at SariSuki. This is a work-from-home position based in Antipolo, Calabarzon, PH. As an Associate Level employee, you will be responsible for providing excellent customer service and support to our clients.

Responsibilities:- Answering incoming calls and responding to customer inquiries- Resolving customer complaints and issues in a timely manner- Managing customer accounts and updating information as needed- Assisting with order processing and tracking shipments- Providing product recommendations and information to customers- Collaborating with the sales team to ensure customer satisfaction- Participating in training and development programs as needed- Performing other duties as assigned by the supervisor

Requirements:- Minimum of 2 years of experience in a customer service role- Resourceful and driven personality traits- Strong attention to detail and people management skills- Excellent communication and interpersonal skills- Ability to work independently and as part of a team- Proficient in Microsoft Office and CRM software- High school diploma or equivalent required

Benefits:- Company transportation provided- Gym membership subsidies- Travel opportunities for top performers

Working environment:At SariSuki, we thrive in a culture that embraces change and responds resiliently to challenges. As a Contact Center Assistant, you will have the opportunity to grow professionally and contribute to the success of our team.

Deadline to apply:Please submit your application by May 25, 2024.

Equal opportunity statement:SariSuki is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.