Job descriptionResponsible for the providing administrative and clerical support related to the processing of loans and issuance of branch documentations in accordance with regulations policies, procedures and strategies.**Duties and Responsibilities**:**1. Operations Support**- Handles loan inquiries. Receives, evaluates and conducts initial interview of walk-in customers/clients- Ensures completeness of all the information appearing in the personal information sheet- Records and encodes customer record in PIS Register and Web Application System- Submits records to the branch manager for dispatching to CCI- Conducts verification with CMAP as part of initial investigation of loan applicant- Assists the branch manager in monitoring the status of the record assigned to the CCI- Requests for quotation necessary insurance coverage- Computes for monthly installment, prepares and issues direct loan receipt- Issues and encodes post-dated check acknowledgement receipt for those with PDC's and coordinates with the branch manager**2. Documentation**- Facilitates and ensures completeness of loan contracts and other necessary documents- Issues and encodes daily loan receipts in the web- Sets up the account and prepares the customer visit card for assignment to the CCI- Prepares Check Voucher to disburse processing due. Sets up envelope jacket for every processing due disbursed for proper safekeeping and monitoring- Transmits complete set of loan documents for loan proceeds- Maintains accurate and systematic records management for easy retrieval- Assists in preparation of clients file folders**3. Administrative**- Assists in the recruitment of at least four coordinators in a week- Establishes and maintains good relationship with clients and agents- Assist in the training and orientation of newly hired loans clerk- Assist in the replishment of branch accountable and non-accountable forms**Qualifications**:- 1 Year Experienced Employee specialized in Banking/Financial Services or equivalent is advantage- Can communicate both oral and written- Computer literate (Microsoft Word & Excel)- Team player, acts quickly and has the ability to anticipate situation and act accordingly- Fresh graduates are welcome to applySchedule:- 8 hour shiftAbility to commute/relocate:- Iriga, Camarines Sur: Reliably commute or planning to relocate before starting work (required)**Education**:- Bachelor's (preferred)**Experience**:- Customer Service Representative: 1 year (preferred)**Language**:- English (preferred)
