Become A German Client Service Specialist

Looking for a new job opportunity here in the Philippines, this might be the best job for you!

Client Profile: This is an IT/Outsourcing company that offer services in over 35 languages for Customer Service, Technical Support, Content Moderation, Virtual Assistant, Network Operations Centre, Document Processing, Data Research Services, Risk Compliance and Know Your Customer Services.

Position: German Client Service Specialist
Industry: IT/BPO Company
Location: Davao City
Salary: P 40, 000 – 50, 000 (Negotiable)

Benefits:
• Relocation package for employee outside Davao
• 13th month pay
• Attendance Bonus
• Performance Bonus
• Meal Allowances
• HMO
• Gym Discount
• Project Initiated Incentives
• VISA processing for Native

Requirements:
• Preferable Non- Native or Native with Permanent VISA
• Proficient in speaking, reading or writing German
• Must have Good English communication skills both verbal and written
• Experience in Customer Service is a big plus
• Must be willing to relocate and work in Davao City

Responsibilities:
• Responsible in verifying the account information of the client
• Provide solution to client problems
• Prepare quality reports of transaction
• Responsible in sustaining quality feedback and coaching sessions with CSR
• Develop and, implements trainings to improve the system
• Handle quality check and file report to the management

Recruitment Process:
• Resume Screening
• Written & Verbal assessments
• Hiring Managers Interview
• Language Assessment
• Job Offer

Be employed in the biggest multinational companies in the Philippines.

Look for Ms. Alena