46002BR
Account Resolution Spec 4
Loss Prevention
Manila
Philippines
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a leading global financial services company with $2.0 trillion in assets and offices in over 37 countries. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides asset management, capital raising and advisory, financing, foreign exchange, payments, risk management, and trade finance services to support customers who conduct business in the global economy. At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We also value the viewpoints of our team members and encourage them to be their best. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Learn more at our International Careers website.
Market Job Description
Use of this job is restricted to Consumer Lending and PVSI. Expert level role responsible for providing a quality customer experience while working to collect/resolve outstanding account balances. Specializes in one or more areas such as: legal, bankruptcy, probate, foreclosure or repossession. May develop location information about debtors for purpose of collecting past due payments. Works in a professional, customer-centric high volume environment contacting customers to determine reason for payment delinquency and to obtain payment commitment. Has higher level of decision making authority when working accounts. Mitigates risk by adhering to all policies and procedures, as well as local, state and federal regulations. Researches and provides guidance to resolve the most complex escalated inquiries and issues. May assist with compiling statistical reports and other special projects.
We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.
Region
APAC
Location
Metro Manila
