Workforce / Real-Time Analyst Palawan

**About Us**:**Job Summary**:Manage daily/intraday staffing levels according to the business needsRe-run and reforecast Intraday staffing requirements based on actual shrinkagesAssist in managing intraday processes in support of operations to achieve the business objectives of achieving the target grade of service/service level objectives while maximizing efficiency and productivityPrepare VTO/OT guidance and real-time performance trending to ensure that the business is able to maximize its financial capability and achieve business targetsRun real-time Reports helpful in managing intraday service metrics**Primary Job Responsibilities**:**Skills/Knowledge/Abilities**:**Education**:**Experience Target**:**Specialized Certifications**: