Visa Processing Specialist

Duties & Responsibilities: a. Encoding of online visa applications.
b. Scheduling of visa appointments with Embassies/Consulates/Visa Application Centers.
c. On time updating of received documents and visa application progress on Bravia.
d. Answering all emails regarding appointments, online visa applications and visa requirements.
e. Keeping records of visa appointments.
f. Accomplishing the daily Excel file for manager's cheque and cash advance requests.
g. Coordinating with Embassies/Consulates/Visa Application Centers regarding the follow up of visa applications that have been pending for more than the processing timeframe.
h. Briefing of clients with personal appearance to the concerned Embassies.
i. Assisting corporate and leisure clients in filling out application forms.
j. Receiving of documents from clients and checking of its completeness and consistency, as well as updating bravia on the documents received.
k. Assists in filling up of application forms and proper storage of all documents for filing the next day.
l. Assisting with leisure or corporate clients about their visa applications and updating the Visa OM or Operations Head with the progress of the applications.
m. Assisting Liaison Officers regarding the preparation and lodging of applications and release of visas, if needed operationally, and as approved by the Visa OM or Operations Head.
n. Releasing of visa documents to customers.
o. Keeping a duplicate copy of all the transmittal copies of customers and the CTI Visa's dispatch form to customer in the Daily Visa Folder.
p. Comply with the company's' Code of Conduct.
q. Comply with the company's Quality Policy.
r. Attend all required trainings, industry events and meetings as required by the Company.
s. Coordinates with the administrative needs of the department, such as leave approvals, requests for supplies, etc.
Job Type: Full-time
Benefits:
Company events Health insurance Life insurance Opportunities for promotion Pay raise Schedule:
8 hour shift Supplemental pay types:
13th month salary Bonus pay Quarterly bonus