SYKES ASIA CEBU is looking forRECRUITMENT/SOURCING SUPERVISORSEarn competitive salary and great benefits! Responsibilities: Ensures all staffing requirements of operations and support teams are met on a timely manner through proper delegation of Accounts/Teams among the Officers, Associates and Assistants.Ensures that Officers, Associates and Assistants consistently follow HR guidelines, procedures, processes, and tools.Responsible in performance and skills development of staff.Works with Accounts in resolving recruitment concerns and issues.Works with the Recruiting Units of new accounts/teams in defining key hiring qualifications through a cross-collaboration with the hiring representative.Reviews hiring timelines of new accounts.Recommends feasible hiring timelines for new accountsEvaluates the functionality of the existing recruitment tools and recommends appropriate tool to facilitate the recruitment process and address recruitment needs.Analyzes the current recruitment process and flow to identify bottlenecks and recommends system improvements.Works with Sourcing Team in identifying sourcing strategies for accounts requiring specialized and highly technical accountsGenerates monthly reports and metrics using the recruitment tool that will serve as a basis in making sound business decisionsProvides timely and accurate feedback to the recruiting unit on the status of their hiring requests.Consolidates reports from Recruitment Officers and Assistants and provide timely update to the Regional HR Manager and the Recruitment Manager.Involves and participates in company goals towards continuous improvement.Adheres to the company policy and provide support to the HR teamMinimum Qualifications: Graduate of any Bachelor's degree or the equivalent3-5 years recruiting or sourcing related experience in the BPO settingPeople management experience requiredProficient in organizing, planning & delegating skillsProven analytical and creative thinking abilitiesExcellent verbal and written communication skills