Urgent Hiring Csr For Bacolod

Reminder: We will not in any way collect any sum of money from you during your application / job offer process. Please stay alert on scams or modus pretending to represent our Organization.We're hiring.Ubiquity is hiring for Customer Service Representatives (Sales) to join our CX team in Bacolod. Our Customer Service Representatives is an integral role in the operations of our Bacolod office.The details.Day-to-day responsibilities:Attends to customers' needs by answering product and service related queriesProvides product overview and information about other services and offeringssuggesting information about other products and servicesOpens customer accounts by recording account informationMaintains customer records by updating account informationResolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem expediting correction or adjustment; following up to ensure resolutionMaintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as neededIdeal candidates have:With or without BPO/Call Center ExperienceAverage to excellent English communication skillsMust have a high level of analytical/critical thinking skills and keen attention to detailsMust be willing to work onsiteMust be willing to work on shifting schedulesThe Perks.Medical, Dental, Vision and Life Insurance BenefitsPaid Time OffRetirement BenefitsLearning and Development OpportunitiesTip: Best to walk-in Monday to Friday, 10AM-4PM for faster processing of applications. Please prepare and bring your updated resume and Government IDs available.Site Address:2nd Floor Veranda (beside Kenny Roger's and above Starbucks)Ayala Malls Capitol Central, Gatuslao Street, Bacolod City