Transaction Specialist

**RESPONSIBILITIES**:- Manage leads and the CRM.- Report issues with CRM by calling the hotline.- Answer CRM-related questions from agents and provide training if needed.- Service inbound leads from sign calls and online sources and determine where they are in the buying/selling process.- Build follow up process for the agents.- Re-assigning leads to an agent once appointment is set.- Daily monitoring of agent activity.- Keep track of completed tasks and goals to measure lead conversion ratio and meet performance benchmarks.- Generate report regarding Agent's productivity and accountability.- Build trackers and dashboard through google sheets.- Track referrals and prepare referral forms.- Create Lead Database for backup in case something happens with the CRM.- Database and Pipeline Tool Management.- Upload leads to dialer and schedule showings for agents.- Cascade updates regarding incoming CRM-trai**Job Types**: Full-time, Part-time, Permanent, Fresh graduatePart-time hours: 20-30 per week**Salary**: Up to Php75,000.00 per month**Benefits**:- Paid training- Work from homeSchedule:- 8 hour shiftSupplemental pay types:- Performance bonus