The Ico/Sto Operations Support Person

Location:
Manila,
Category:
Customer Service
Salary:
PHP15,000.00 per month
Employment Type:
Full time, Part time, Contractor
Posted:
08.22.2019
Job Views:
1
The ICO/STO Operations Support will provide operational support to our international customers decided to invest in one or various perspective companies but able to transfer only fiat money using bank transfer, direct debit or other methods and it's critical to the successful execution of the ICO/STO investing process.Responsibilities:
Monitor incoming work assignments, ensuring that all assigned tasks are completed within the agreed turnaround time and reflect a very high quality of output
Understand and apply processes relevant to the role in assisting your manager by providing copies of receipts of money transfer operations or other important information received from third-party organisation or service.
With limited supervision, work independently to complete assigned tasks and work responsibilities in order to meet agreed objectives; consider the impact of recommendations when making decisions or resolving problems
Perform other duties as may be assigned
Skills and Experience:Keen attention to details and effective organizational skills
Good English communication skills (verbal and written)
Good working knowledge of MS Office applications (e.g. Excel, Word, Outlook)
Confident to escalate and ask questions, especially when being asked to deviate from standard processes.
Demonstrate tact and diplomacy when dealing with others and handling sensitive issues
Ability to prioritize and handle multiple tasks to meet deadlines
Required Documents:
ID or any other valid document for verification
Driver's licence will be your advantage