Telemarketer (Local Account)

JOB RESPOSIBILITIES:•Effectively sells life assurance products through outbound calls•Uses appropriate interpersonal styles and communication methods to gain acceptance of our products from prospects •Accurately identify needs by asking effective questions and listening attentively •Matches product benefits accordingly and demonstrate how the product will satisfy customers need •Able to secure commitment from customer to complete the purchase and payment processes •Handles objections and overcomes them with ease •Resolves all incoming queries effectively and efficiently thus ensuring customer satisfaction •Provides assistance to customer requests and ensures retention of existing customers •Ensures that quality of calls and quantity of sales target is achieved •Ensures that all campaign leads provided for the day are maximized and utilized •Performs overtime on weekdays or/and weekends as needed by management in order to meet the needs of the business or individual targets JOB REQUIREMENTS:•College Level•At least 2-year Telemarketing or Sales experience •Willing to work onsite in Binondo, Manila Office•Financial services / customer service / insurance industry experience preferred KNOWLEDGE & SKILLS REQUIRED •PC Knowledge (Windows essential) – Word, Excel an advantage •Active Listening Skills. Able to interpret words, read between the lines, listens attentively and does not interrupt customers when talking. •Flexible. Able to quickly adjust and provide a positive response to change, fast learner and can work under extreme pressure. •Customer-focused. Understands and responds immediately to customer's needs and is able to provide efficient service at all times. •Results oriented. Able to clearly understand and focus on the goal of the team, shows persistency and takes appropriate action to achieve sales target.•Consistently delivers promise. Dependable and consistently follows established procedures in providing services and delivering what has been promised. •Selling and Negotiating Skills. Must be able to call out to customers and convert quotes into sales.