**MAIN RESPONSIBILITY**:The Telemarketer ensures smooth flow of operation through quality service and on-time completion of job. The sole purpose of a Telemarketer is to call potential customers and informing them of a product, its features and prices and soliciting sales. Demonstrate behaviors consistent with the Company's vision, mission, and values in all interactions with customers, co-associates and superior.**KEY TASK**:1. Responsible to assist the CRA and CRO on dealership activities.2. Responsible to assist the customers in making service appointments.3. Responsible to assist the CRA in conducting customer interviews when needed.4. Ensure that all service records are keep safe and monitored.5. Prepares reports that are applicable on the job requirement.6. Arrange /communicate with customers for an appointment schedule.7. Receiving service phone calls and coordinating with concerned associates to attend on the customer needs.8. Adheres to all company policies, procedures and safety standards and housekeeping rules.9. Perform other related tasks that maybe assigned by Parts and Service Manager/Department Head from time to time.**Knowledge**:The incumbent must have proficient knowledge in the following areas:- Product knowledge- Handles Rejection- Customer Service- Time Management- Results Driven**Skills**:The incumbent must demonstrate the following skills:- Prospecting Skills- Good in Written and Verbal Communication- Displays excellent telephone etiquette skills.- Negotiation Skills- Critical thinking skill**Personal Attributes**:The incumbent must maintain confidentiality, use sound judgment and perform independently while performing the duties of a Telemarketer. The incumbent must demonstrate the following personal attributes:- Persistent- Be respectful- Active Listener- Be flexible and adaptable- Demonstrate sound work ethics- Service Oriented- Stress tolerance- Persuasiveness**QUALIFICATIONS**:- College Graduate of any business or management course- Patient and able to handle customer rejection- Excellent communication and presentation skills- Proficient in English- Proven experience as telemarketer or similar sales/customer service role**Job Types**: Full-time, Fresh graduate**Salary**: From Php12,800.00 per monthSchedule:- 8 hour shiftSupplemental Pay:- 13th month salary- Overtime payAbility to commute/relocate:- Dasmariñas, Cavite: Reliably commute or planning to relocate before starting work (required)**Experience**:- Telemarketer: 1 year (preferred)**Language**:- English (preferred)
