**Job description**As we expand, we are looking to hire an ambitious individual for our open Tech VA position. Your job will be to provide technical assistance and support to our team and/or our clients. You will maintain and monitor all the online databases, websites, various systems and networks, and ensure optimal performance so that end users can maintain a high level of productivity.**Technical Virtual Assistant Responsibilities**- Create complete detailed reports for the requests for technical assistance.- Act as the initial point of contact for all the computer and system-related concerns from clients or other employees.- Assist in creating training materials about computer and system-related troubleshooting and usage.- Attend online meetings with us and/or our clients to analyze, troubleshoot, and diagnose technical problems.- Resolve technical issues on time using available resources within the company- Actively update, maintain and monitor the CRM (HubSpot) and our / our client's websites- Perform software installations, configurations, and updates as needed**Technical Virtual Assistant Requirements**- Currently enrolled in or graduated with a Bachelor's Degree in Information Technology, Computer Science, or related field- Knowledge of programming languages such as HTML, SQL, Java, Python is a strong plus- Passion and/or familiarity with the coaching/self-improvement industry- Attitude - you have a "Can-Do" mindset to solve problems creatively and independently- High-Performance & Effectivity - you have a competitive mindset and the ability to find the most effective solution to a given situation- Leadership - you always strive to over-deliver to gain more responsibilities and eventually lead others in your team- Communication skills - you must be able to take feedback from us and/or clients, as well as understand what they want. Professional interpersonal skills are essential when communicating.- Time management skills - you'll often find that you're juggling several projects almost simultaneously. You must have the ability to establish reasonable and attainable deadlines for resolution.- Ability to prioritize and manage several projects efficiently- Strong verbal and written English skills- Strong troubleshooting and critical thinking skills- Familiarity with various software and technologies- A keen eye for details- Highly organized- Outstanding listening and questioning skills.- Available for at least 20 hours/week**IMPORTANT**:To apply,**Job Types**: Full-time, Part-timePart-time hours: 20 per week**Benefits**:- Flexible schedule- Promotion to permanent employeeSchedule:- Flexible shift- Monday to FridayAbility to commute/relocate:- Parañaque City: Reliably commute or planning to relocate before starting work (required)**Language**:- English (preferred)
