Systems Administrator - Exchange/Messaging

Role Overview:

Working in a fast paced, process-oriented environment, the successful candidate will be responsible for supporting mission-critical applications. This involves resolving day-to-day Incidents, developing and maintaining documentation, liaising with end users and taking proactive measures to maximize application performance and availability.

Desired Qualifications:

Familiar with performing design and administrative functions for the following Applications: Thorough understanding of Exchange 2013 and Office 365 Mail systems & Windows Cluster services Moving mailboxes between servers and/or On-prem server to cloud (O365) Troubleshooting mail flow issues Creation of mail objects such as mailboxes, contacts, distribution lists Mobile Device Management including – Understanding of Mobile Iron (Mobile access to corporate resources like email, calendar and contacts) Policy Management ; Application distribution; AirWatch Windows 2008 Servers including R2 and Windows Server 2012 Patching Installation of Roles and Services Understanding of ActiveSync and FIM Sync Understanding of ADFS and Azure Active Directory NetApp or other SAN related experience a plus IIS PowerShell (Other scripting technologies a plus) Thorough understanding of Microsoft Outlook, including user management, delegates, and security Understanding of Macintosh mail clients, including Entourage and Outlook 2011 for Mac Ability to work autonomously and in a team environment Familiar with Active Directory Solid understanding of ITIL V3 Change Management processes Reliable, with a proven ability to follow established methodologies Strong customer service skills Excellent communications skills (oral, written and interpersonal) Team player. Must be able to work within a matrix management structure and interact effectively with end users and other service providers to expedite support activities. Analytical, possessing strong problem solving skills Willing to provide on-call and after-hours support as required High availability experience is preferred. Other duties as assigned. Microsoft Office 365 certification required Microsoft Server 2008 / 2012 or Exchange Server 2013 certification highly desirable.