Support Officer - Remote Work

Support Officer - Remote Work

Homebase is seeking a skilled and adaptable Support Officer to join our team in Parañaque, NCR, PH. This position is full-time and offers the opportunity to work remotely. As an Associate Level Support Officer, you will be responsible for providing exceptional support to our customers and clients.

Responsibilities:- Provide excellent customer support via phone, email, and chat- Troubleshoot and resolve technical issues- Collaborate with other departments to address customer needs- Utilize analytical skills to identify trends in customer inquiries- Contribute creatively to improve support processes and tools- Meet or exceed support metrics and goals

Requirements:- Minimum of 2 years of experience in a customer support role- Ability to work remotely and independently- Strong analytical and problem-solving skills- Excellent communication and interpersonal skills- Adaptable and resilient attitude- Creativity in finding solutions to customer issues

Personality traits: adaptable, resilientSoft skills: analysis, creativity

Benefits:- Company transportation- Training & professional development opportunities- Profit sharing

Working environment:At Homebase, we are committed to environmental responsibility and sustainable practices. As a Support Officer, you will be part of a team that values both our customers and our planet.

Equal opportunity statement:Homebase is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants of all backgrounds and strive to provide an environment where everyone can thrive.

Deadline to apply: ********

Join Homebase and be part of a dynamic team that values innovation, collaboration, and customer satisfaction. Apply now to take the next step in your career!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.