Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.
We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.
Whether its digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at www.conduent.com.Perks you can get joining CONDUENT:
• Life Insurance upon joining and performance based incentive
• 5 Days paid Emergency Leave
• 12 Days paid Vacation Leave
• 12 Days paid Sick Leave
• HMO (End of 3rd Month)
• Work-Life BalanceTEXT US & BE HIRED!
TEXT: JNV / FULL NAME
e.g.
to 0917-580-9008
You’ll get a confirmation SMS/Call from HR within 24 hours for your HR interview schedule.CHAT & EMAIL CARE ASSOCIATES (PURE NON-VOICE)• Analyze problem, then drive email to resolution
• Diagnose and provide a path to resolving inquiries related to aspects of the client customer experience
• Diagnose and provide a path to resolving inquiries related to all aspects including device configuration, networking and account management
• Accurately record all interactions via email handling systems, as well as internal support tools
• Achieve contact center metrics including customer satisfaction, customer availability as well as schedule adherence and accuracy
• Recognize and adjust his/her approach to all levels of customer’s experience
• Educate customers on support options, and steps being taken to resolve their issue
• Communicate positively with team members, customers and other Outsourced SuppliersRequirements:
• Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree, any field.
• Finished a solid 2 years in College/Diploma/Vocational (no back subjects)
• Fresh graduates and no call center experiences are welcome to apply
• Tech Savvy (average Technical Knowledge)
• Must be willing to work on graveyard shifts/shifting schedule.
• Must be willing to work during Holidays/Weekends.
• Must be willing to work in Aseana One, Pasay City (near the NEW DFA Office and beside S&R Shopping Center)
• Candidates with complete pre-employment requirements such as SSS, Philhealth, TIN, Pag-ibig, Diploma/TOR, NBI (valid 6 months) will be prioritized
• Start Date: ASAPWalk-in today!
Recruitment Address: Ground Floor One E-Com Building Mall of Asia Complex Pasay City
Recruitment Hours: Monday – Friday (9am – 5pm)
Things to bring: Resume & valid IDWe make your application FAST and EASY!
Step 1 – Account Specific Exam (1 hour)
Step 2 – HR Initial Interview (30 minutes)
Step 4 – Final Operations Interview (30 minutes)
Step 5 – Job Offer and Contact Signing (2 hours)
*Read carefully the details before applying to help you out in terms of the application process.
