Software Sales Account Manager

Job DescriptionWhy NetSuite?One word transformation.At NetSuite, we believe the cloud is here to stay and so do our 20,000+ customers. We believe businesses should not be bogged down by the overhead of bulky data centers and expensive personnel to run it all. Businesses need to be lean, efficient and agile. NetSuite is literally transforming business around the globe by providing a cloud-based, unified system that delivers unprecedented capabilities to drive business forward.
Founded in 1998 as THE cloud ERP pioneer, today NetSuite has transformed the business operations of our customers without the high costs and inefficiency of on premise systems.Transform your career at NetSuiteAt NetSuite we work hard and we work smart. We hire fierce competitors. We hire individuals that are fearless trail blazers. NetSuite employees take the hill, we prefer action over inaction, we are tireless in our mission and we pause only to celebrate our success.
And we DO celebrate, because if you dont have fun along the way, then whats the point?Job Description: The Account Manager is tasked with managing the relationship with a named set of key customer accounts. Quota consists of renewing cloud licenses as well as upselling additional product and services.- Perform outbound contact to existing NetSuite customers to sell additional services.- Acquire and maintain a working knowledge of the complete capabilities of NetSuite's services.- Convert customer problems into sales opportunities.- Maintain an active pipeline of forecasted sales to meet monthly quota objectives.- Improve overall customer satisfaction in assigned customer accounts.Qualifications/Skills: - Must have 5+ years of successful application software sales or customer support experience and proven ability to continually achieve and exceed assigned quotas/goals.- Must be proficient with Microsoft Office, with a strong applications background and understanding of software systems.- Ability to interface with management in 10-250 person companies.- Strong communication, presentation, and interpersonal skills.- Displays professionalism, strong work ethic, flexibility, and ability to work in a fast-paced environment.- Team player, willing to support a long term company goal.- Tenacious and focused with a customer service attitude.- Experience selling applications software to SMB Market and knowledge of competing vendor offerings a plus