Job Position: ServSafe® Instructor and Proctor Job Role: The ServSafe Food Handler/Manager Instructor is responsible for conducting ServSafe Food Handler/Manager class sessions, which includes preparing and delivering instructional materials, proctoring exams, coordinating with the academic team, and ensuring a high-quality learning experience for participants.
Key Responsibilities: 1. Training Delivery: Conduct ServSafe Food Handler/Manager class sessions in accordance with established curriculum and guidelines. Deliver engaging and interactive instruction to participants through class activities that will ensure comprehension of key concepts and procedures. Provide real-world examples and scenarios to enhance learning outcomes. 2. Exam Purchasing and Proctoring: Purchase ServSafe Food Handler/Manager exam packets. Administer ServSafe Manager exams in compliance with examination protocols and security measures. Supervise participants during the examination process to ensure integrity and fairness. Collect, review, and submit exam materials as per organizational procedures. 3. Learning Material Development: Develop and update class materials, presentations, reviewers, and resources to align with ServSafe Food Handler/Manager program requirements and industry standards. Incorporate feedback and best practices to continuously improve training content and delivery methods. Utilize multimedia, case studies, and other instructional aids to enhance learning effectiveness. 4. Coordination with Academic Team: Collaborate with the academic team to schedule training sessions, reserve learning facilities, and coordinate logistical arrangements. Communicate with the academic team to ensure seamless coordination and support within the duration of the classes. Provide timely updates to the team regarding updates and reports on training activities, participant progress, examination results, and dissemination of certificates. 5. Quality Assurance: Maintain up-to-date knowledge of ServSafe Food Handler/Manager program requirements, regulations, and industry trends. Conduct evaluations and assessments to measure training effectiveness and participant satisfaction. Implement corrective actions and improvements as needed to enhance the overall training experience. Key Tasks: I. Presentation and Content Delivery: Prepare and deliver engaging and informative presentations Cover the designated topic or subject matter with depth and clarity Use appropriate visual aids, such as slides or handouts, to enhance understanding Discuss the answers to the diagnostic test, quizzes, and practice test and provide students with test-taking strategies Teach all concepts necessary for ServSafe Food Handler/Manager exam preparation II. Expertise Sharing: Share expert knowledge, insights, and experiences Provide real-world examples and practical applications to illustrate key points Provide feedback and grade student's projects and final output Respond to questions/queries and insights of students III. Q&A and Interaction: Encourage interaction by facilitating questions and answers sessions Address participant queries and provide additional information as needed Promote discussions and engage with the audience to enhance learning IV. Adaptability: Be flexible in adjusting the presentation or content delivery based on the audience's needs and level of understanding V. Professionalism: Maintain a professional demeanor and dress appropriately for the sessions Act as a subject matter expert and represent the organization positively VI. Compliance and Ethical Considerations: Adhere to ethical guidelines and maintain confidentiality, when necessary, especially in sensitive topics Job Qualification: 1) Have earned a Bachelor of Science degree from an accredited university or college in one of these subjects:
Food Science Food Technology Epidemiology Environmental Health Public Health 2) Have taught and proctored for at least six months
3) Have worked in a foodservice operations environment for one year
