Senior Team Lead, Talent Acquisition Sourcing at Emerson Emerson's 133 years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as a Senior Lead Analyst I, CRM, you will be responsible for providing data analysis and CRM system enhancement support for the Asia Pacific, Middle East, and Africa organizations.
In this capacity, you will be collaborating with various versatile individuals across the organization (local and international) and gaining knowledge and expertise as you develop yourself to become instrumental in achieving the success of the CRM program, which is to make the CRM system work for our sales and customer care organizations.
If this sounds like a perfect fit for you, apply now and join our team in Quezon City, transferring soon to Mandaluyong City, Philippines! All roles are currently in a blended Work-From-Home arrangement and company-provided IT assets are given on your first day. Enjoy our market-competitive pay, comprehensive benefits package, well-being programs, and career development opportunities.
In This Role, Your Responsibilities Will Be: To work with the Project Manager in planning and performing CRM-related projects for Asia Pacific, Middle East, and Africa business users. To provide business analysis by working with stakeholders and end users to define and refine requirements, support functional and integration testing, training, implementation, end-user rollout, and project tracking and completion. To deliver and deploy project work plans and revise them as appropriate to meet changing needs and business requirements. To provide post-go-live support like database maintenance and other operational and administrative activities. To provide regular communication with management and stakeholders on project updates and system production issues. To support initiatives that aim to grow CRM usage across the regions. Who You Are: You have a strong drive for results and exhibit passion and enthusiasm to get things done. You can efficiently carry out tasks independently and generate accurate, high-quality reports. You are proactive and highly innovative in approaching problem-solving efficiently. You can proficiently communicate ideas, collaborate, and efficiently work with people at any level, excelling in a team environment.
For This Role, You Will Need: Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Information Systems, Information Management, or related courses. 5 years of relevant work experience in the Business Analysis field supporting Sales, Marketing, or Customer Care organizations. Experience in Oracle Sales Cloud or similar systems (CRMoD, Salesforce, Dynamics). Proficiency in Microsoft Office tools (Word, Excel, PowerPoint, Teams, OneNote), Microsoft Visio, or any modeling tool. Familiarity with SAFe Agile, Stage-Gate Process, or similar. Knowledgeable in process mapping, modeling, and data mapping, and the use of related data analytics tools such as Power-BI, or Tableau. Jira, Azure DevOps (ADO), or any issue/project tracking software. Our Offer to You: Make a difference with the work you do. By joining Emerson, you'll be part of a versatile, dedicated team of motivated professionals who share a collective passion for progress and excellence.
At Emerson, we are committed to creating a global workplace that supports diversity and embraces inclusion. We attract, develop, and retain outstanding people in an inclusive environment where all employees can reach their greatest potential.
Join us and be part of a proud and thriving organization that values its people. Enjoy our market-competitive pay and benefits package, including food and transportation allowances, comprehensive insurance coverage, retirement benefits, and more. We invest in your growth with career development programs and reward your achievements through merit-based increases. We provide exceptional healthcare coverage for you and your loved ones, as well as paid leaves and tuition reimbursement for approved programs. Our well-being programs, exciting business travel opportunities, safe working environment, and commitment to social responsibility ensure you thrive personally and professionally. Be part of a team that not only values your contributions but also cares about your growth, well-being, and success. Let's take the leap and experience a fulfilling career with us. Let's go!
Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology Industries Pagmamanupaktura ng Automation Machinery Technical Business Analyst (Data Platforms & Analytics) Technical Business Analyst (Data Platforms & Analytics) Data & Analytics - Data Modeling Analyst Data & Analytics - Data Modeling Analyst Manager, Logistics Performance (Senior Data Analyst)
