Senior Associate Lead

Are you ready to make an impact? Join us as a Senior Associate Lead - Senior HR Business Partner in BGC and jumpstart your career!
Support deployment of assigned HR processes and ensure adherence to SLAs and compliance requirements. Prepare various dashboards, analytics, research and benchmarking reports under the guidance of the Manager. Participate in knowledge sharing and branding initiatives with the objective of providing the highest levels of service to internal customers within the resources provided and the policies of the organization.
Key Responsibilities: • Resolve complex employee relations issues and address grievances.
• Policy Formulation (includes process, guideline definition, Research, Benchmarking and Advisory/HR solutions.)
• Provide HR policy guidance and work closely with management and employees to improve work relationships, build morale and increase productivity and retention.
• HR Analytics/Metrics/Reporting and Knowledge Management/HR Capability Building.
• Vendor Relationship Management and Employer Branding and Positioning.
• Function-specific initiatives, audits and compliance.
Key Requirements: • Candidate must possess at least a College Degree preferably in Human Resource Management, Law, Psychology or equivalent.
• Good communication skills.
• At least 3-5 years of working experience as an HR supervisor or team lead in a BPO environment is preferred.
• Applicants must be willing to work onsite in Clark Pampanga on a rotational/shifting schedule.
What's in it for me?
• Quarterly performance bonus.
• Outstanding career development opportunities and fast track career progression.
• Enjoy a fair work-life balance.
• HMO and Life Insurance for employee and 2 dependents for free.
• 24 Leaves annually.