Senior Application Support

BASIC FUNCTION:
Responsible in managing company’s IT resources and computer systems as well as providing technical support and services for the company and its clients.

PRINCIPAL ROLES and RESPONSIBILITIES

Provide technical services and expertise during deployments and other project assignments.

Monitor computer systems performance and condition and prevent technical issues.

Administer user accounts and privileges of corporate systems such as network, email, DB and other web applications.

Perform data backup and responsible in system restoration during issues.

Report operation statistics and update manager on project or issue developments.

Troubleshoot and act on various technical issues affecting internal operation.

Handles vendor relation and technical asset management.

Research, customize and test applications to improve operations.

Perform other duties as assigned by my manager/management from time to time.

TECHNICAL / FUNCTIONAL SKILLS

Proficient in Linux/Unix administration and shell scripting

Knowledge in various computer applications such as HTTPD, Oracle, MySQL, POSTFIX among others

General knowledge in network communication.

Proficiency in using Java or Python

Familiar on ticketing systems like Manage Engine or Jira

Working knowledge on APIs.

A plus if have the ff skills

Has experience on dashboard creation

Knowledgeable on Database – can perform Database query, and create database connections.

Has experience on any IT discovery tool

Familiar with APIGEE.