Sales Operation Manager

• Manage Team• Continually improve customer service experience, create engaged customers and facilitate organic growth• Oversee order fulfilment processes and customer service operations• Maintain, improve, and coordinate with the Sales Team• Take ownership of customers issues and follow problems through to resolution• Develop and maintain service procedures, policies and standards• Increasing business opportunities through various routes to market• Monitoring team’s performance and motivating them to reach targets• Developing strategies and setting targetsSecondary Duties:• Provide input for management in the development and administration of customer service initiatives.• Working with Marketing, IT and Finance helps with new client setup, and in the client onboarding process.• Maintain an orderly workflow according to priorities• Coordinate with Client Integration Support team to identify re-occurring issues.• Candidate must possess at least Bachelor's/College Degree , any field. • Minimum of 3 years experience in the related field required.• Preferably Assistant Manager/ Managers specializing in Sales - Corporate or equivalent. • Excellent interpersonal, presentation and communication skills• Team player. Organized and able to multi-task