**Job Summary**:The Sales Manager is responsible for meeting the sales targets?of the organization through effective planning and budgeting.**Duties and Responsibilities**:A. Business Goals and Achievement- Administration- Plans sales trips, under the direct approval of Director of Sales & Marketing to major market areas, calling on accounts within his / her specific market areas. Reports to Director of Sales on potential markets needing coverage.- Provides feedback to the Director of Sales and Marketing on changing market conditions, including trends in the competition, as a result of direct sales solicitation, telephone calls in his / her market areas.- Report Generation- Submits weekly sales summary and reports.- Submits sales report within seven (7) days after each sales trip.- Submits quarterly performance report on top accounts.- Maintains an updated record on all accounts.- Submits liquidation reports within set policy on deadlines.- Communication- Disseminates sales-related information to other departments as appropriate.- Participates in weekly marketing / sales meeting.- Maintains a high level of exposure for the hotel in major market areas through direct sales solicitation, telephone, fax, telex, contracts, and written communications.- Attends all pre-conference meetings, as required and arrange by the Events Management Department.- Attends all post - conference meetings, as required and arranged by the Events Management Department and assists in the preparation of post-conference reports, as required.- Establishes and maintains effective employee relations.- Ensures that all enquiries are responded promptly within 24 hours.- Service Delivery / Customer Service - Provide exceptional service Identify guests needs and wants.- People Development- Ensure the effective hiring, training and role development of team members.- Provides guidance and direction to team members, including setting performance standards and monitoring performance.- Sets goals and expectations for team members using the performance review process and holds them accountable for successful performance.- Financial Sustainability- Ensure that Sales Target met and exceed. (Rooms/ Spa and Banquet)- Accomplishes marketing and sales objectives by planning, implementing field sales action plans.- Keep abreast with the competitors and recommend how we move forward.- Recommend rates that would best sell the properties based on the feedback gathered form clients.- Initiate market awareness with Corporate, TA, Associations and Organizations.- Maximize all Conference & Events revenue opportunities.- Identify target markets and high paying accounts.**Job Qualifications**:- Educational requirement - Degree in Marketing, Business Management, or any related course- Experience required - at least three (3) years of relevant Sales experience, particularly in the hotel/hospitality industry- Skills - Hotel operations knowledge, sales knowledge, Marketing and promotions, knowledge in handling Corporate and Government accounts, knowledge in vital industry Sales Proposal and Contracts, experience in Sales activities / ExhibitsSchedule:- Monday to Friday
