Sales Manager

The Sales Manager is responsible for carrying out the online sales of the products and services
assigned by the client. He/she uses various ways to sell these products and services by chatting,
emailing, and phone calls to reach the target audience.
He/she is responsible for providing the database of the potential customers to his/her team leaders
/ members as well as that of the existing customers. He/she ensures that these customers are made
aware about the products, their special offers, discounts, etc.
He/she prepares the sales targets for the team and makes sure that the strategies are designed in
such a way, so as to achieve maximum sales by promoting the products well online/ over the phone.
He/she provides directions to the sales professionals and evaluates their performance.
He/she prepares sales reports and handles if there are any issues with the ongoing online / phone
sales.

? To meet and try to surpass the monthly sales target and earn maximum profit margins for
the organization
? To guide, instruct and give directions to all the sales team leaders and assist in organizing all
the sales activities of the sales department
? To understand the target audience and explain the use and operation of that particular
product
? To select the products, merchandise as per the demands of the customers and to answer all
the queries that are being raised by them
? To assist the sales people in various customer interactions and make sure that the customer
satisfaction is enhanced during the entire purchasing experience
? To coordinate and implement the best practices to ensure effective sales approach and assist
the sales team personnel in closing sales whenever needed
Additional Task:
? Prepares the sales reports, evaluates the performance of each internet sales team member
and provides him/her with relevant feedback, so as to improve his/her sales figures.
? Keeps himself/herself updated with the new products, their features and tries to explain the
advantages to its customers so as to increase the sales of that particular product.
? Communicates with the customers effectively.