Sales Admin

- Receive and process sales orders from customers, ensuring accuracy and completeness. - Coordinate with various departments to ensure timely order fulfillment and delivery. - Track orders to ensure on time delivery and resolve any issues that may arise.- Act as a point of contact for customer inquiries, addressing questions and concerns promptly andprofessionally. - Provide product information, pricing details, and order status updates to customers. - Assist in resolving customer complaints and issues in a timely manner. - Prepare sales quotes, proposals, and contracts based on the input from sales representatives. - Assist in preparing sales presentations and materials for client meetings. - Maintain a clear and organized record of sales-related documents and communications. - Maintain accurate and up-to-date customer and sales records in the CRM (Customer RelationshipManagement) system. - Enter sales data, update customer information, and track sales activities.- Generate regular and ad-hoc sales reports for management and the sales team, providing insightsinto performance, trends, and opportunities.- Manage calendars and schedules for sales representatives, arranging appointments and meetings asneeded. - Handle administrative tasks such as filing, faxing- Assist in monitoring inventory levels and coordinating with the inventory team to ensure productavailability for orders.g, mailing, and correspondence.- Collaborate with sales representatives to ensure they have the necessary materials and informationto effectively engage with customers - Assist in training new sales team members on administrative processes and CRM system usage.