Retention Specialists (28K / 10K Sign-On Bonus)

Retention Specialists — Telco firmEarn up to Php 28,000 for this position19/F Robinsons Summit Center, Ayala Avenue, Makati, PHEXCLUSIVE BENEFITS? P10,000 Sign-on bonus (terms and conditions apply)QUALIFICATIONS:--At least 1 year of BPO experience as a Sales Representative or Retention Specialist--Experience in taking inbound and outbound calls--Good technical skills—able to comfortably navigate through smartphone and desktop applications--Excellent written and spoken English communication skills--A critical thinker with good analytical skills and attention to detail--Flexible and able to work in a fast-paced, team-oriented environment--Effective organizational and time management skills--Willing to work on-site in Makati RESPONSIBILITIES:--Assist customers via live chat/email in clear and concise written English--Improve the quality of customer interactions daily--Have fun and work effectively with a team of awesome people--Able to work independently with minimal supervision Summary of role requirements:--Flexible hours available--1 year of relevant work experience required for this role--Working rights required for this role--Expected salary: ?28,000 per month