Job Description - Restaurant Supervisor (Chinese Restaurant) (HOT063Q6)
:Hilton Clark Sun Valley Resort
Clark Economic Zone
Pampanga
A Restaurant Supervisor is responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
A Restaurant Supervisor, will be responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:
Supervise, support, schedule, assign daily work, inform and train team members in all restaurant activities and operations
Monitor, observe and assist in evaluating team member performance
Support and assist team members in handling guest inquiries and requests and in resolving guest complaints
Ensure compliance with health, safety, sanitation and alcohol awareness standards
Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly
Assist in monitoring inventory and inventory control
What are we looking for?
A Bartender serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Previous experience within a cocktail bar environment
The ability to create classic cocktails
Flexibility in hours as you will be working rostered shifts, especially on weekends
Exceptional personal presentation and communication skills
Flexibility to respond quickly and positively to a range of work situations
Passion for delivering exceptional levels of guest service
Advanced knowledge in Tea is an advantage
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
: Full-time
Brand: Hilton Hotels & Resorts
: Day Job
: Supervisor/Team Leader
: Bars and Restaurants
