Reservations/ Revenue Associate

**Duties and Responsibilities**:*- Process all requests for reservations according to established procedures- Answer correspondence and telephone calls for reservations / booking inquiries- Request and accurately record all required reservation information- File essential reservation correspondences according to dates of arrival- Help maximize room sales by upselling and using established rate sell sequences- Keep the Sales Manager (Rooms) informed of all developments in reservations and alert critical days and slack periods- Maintain accurate guest history records for all FIT guests- Provide courteous service to guests and respond promptly and tactfully to guest's requests and inquiries- Comply with the Hotel's policies and procedures.- Shift duty on a rotating basis- Perform any other duties as may be assigned by the Sales Manager or the Resident Manager- Good common sense and general knowledge of securing business- Thoroughly familiar with the section's internal working procedures- Performs other duties and responsibilities that may be assigned depending on the operational requirement of the department/division.Qualifications and Experience:- Bachelor's Degree in any field- A minimum 1 or 2 years of relevant experience in an equivalent position in Revenue/ Reservations, preferably in a hotel industryRequirements and Skills:- Familiar with the hotel's rates, packages, and promotions as well as the Hotel's frequent guest and frequent travel arranger and other marketing programs- Familiar with Opera PMS- Can work with using MS Office tools, and Google utilizations- Excellent communication and people skills- Aptitude in problem-solving- Keen to details and results- drive approach- Team playerWork Location: No. 16 Timog Avenue, Barangay Laging Handa, Quezon City**Salary**: Php16,000.00 - Php18,000.00 per month**Benefits**:- Paid trainingSchedule:- 8 hour shiftSupplemental Pay:- 13th month salary- Overtime payCOVID-19 considerations:All employees are required to follow the safety precautions established for the health and safety of the team members of the company.Ability to commute/relocate:- Quezon City: Reliably commute or planning to relocate before starting work (required)**Education**:- Bachelor's (preferred)**Experience**:- Rooms/ Reservation Sales: 1 year (preferred)