Remote System Administrator

**Primary Job Functions**:Technical Support & Client Communicationu0026bull Completely understand assigned clientu0026's technology: network, systems, and security, Be the expert for the rest of the teamu0026bull Will take responsibility on all after hour jobs like performing servers, workstations and other technologies restart, maintenance, and upgradesu0026bull Audit environments based on the Efex standards and perform alignment tasks in a manner that does not disrupt, but enhances the client relationshipu0026bull Ability to identify and escalate potential client relationship problems and work hand in hand with EFEX team**Qualifications**:u0026bull Core Requirements- Ability to recognize service-effecting problems- Ability to work in a team, and solo, to ensure jobs are beingcompleted- Communicationu0026bull Backup Technologies (Essential)- Datto BCDR u0026ndash monitoring, maintaining and troubleshootingissues- Veeam u0026ndash monitoring, maintaining and troubleshooting issues- ShadowProtect u0026ndash monitoring, maintaining andtroubleshooting issuesu0026bull Server Environments (Essential)- Level 1 Server Administration u0026ndash Checking basic serverfunctions, based on alerting information, useradministration, and monitored patching where required.- Network troubleshooting - including basic networkfunctionality, DNS troubleshooting, firewall management- VMware management experience (1+ years) u0026ndash Connecting toa VMware server, and checking VM status, basictroubleshooting of issues- Remote Management Tools experience u0026ndash iLO, iDRAC, etc.u0026bull Networking Systems (preferred)- Sophos Firewalls experience u0026ndash checking device status,reviewing potential issues before escalating- Network troubleshooting u0026ndash Ability to troubleshoot basicissues prior to escalation**Primary Job Functions**:Technical Support & Client Communication\u0026bull Completely understand assigned client\u0026's technology: network, systems, and security, Be the expert for the rest of the team\u0026bull Will take responsibility on all