Remote Live Chat Representative

Job Description:

Humble Sustainability is seeking a Remote Live Chat Representative to join our team based in Davao City, PH. As an Associate Level role, the ideal candidate will have at least 4 years of experience in customer service or related fields. The Remote Live Chat Representative will be responsible for providing excellent customer service and support through our online chat platform.

Responsibilities:1. Assist customers with inquiries, product information, and technical support via live chat.2. Resolve customer issues in a timely and professional manner.3. Utilize CRM system to document customer interactions and feedback.4. Collaborate with other team members to ensure a seamless customer experience.5. Meet and exceed customer satisfaction goals.6. Assist with other customer service tasks as needed.

Requirements:1. Energetic and confident personality traits.2. Strong leadership and communication skills.3. At least 4 years of experience in customer service or related fields.4. Ability to work independently and efficiently in a remote setting.5. Familiarity with CRM systems and live chat platforms.6. Excellent problem-solving skills and a strong attention to detail.

Benefits:1. Travel opportunities for top performers.2. Free food provided during work hours.3. Parental leave for new parents.

Working Environment:At Humble Sustainability, we strive to pursue excellence in every endeavor and set a high standard for achievement. Our team is dedicated to making a positive impact on the environment and the community.

Deadline to Apply:Interested candidates should apply by May 23, 2024.

Equal Opportunity Statement:Humble Sustainability is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. We encourage candidates of all backgrounds to apply.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.