Remote Live Chat Assistant

Job Description:

Solaire Resort & Casino is seeking a motivated and reliable Remote Live Chat Assistant to join our team in Cebu, Central Visayas. This is a part-time, entry-level position with the opportunity to work remotely. The ideal candidate should have at least 1 year of experience in a customer service or similar role.

Responsibilities:1. Respond to customer inquiries and provide assistance through live chat.2. Resolve customer issues and escalate complex problems to the appropriate department.3. Provide product information and guidance to customers.4. Maintain a positive and professional attitude while interacting with customers.5. Keep accurate records of customer interactions and transactions.6. Work collaboratively with team members to improve customer satisfaction.

Requirements:1. Excellent written and verbal communication skills.2. Strong problem-solving and analysis skills.3. Ability to multitask and work efficiently in a fast-paced environment.4. Proficiency in using computer systems and software.5. Previous experience in customer service is preferred but not required.6. Must be motivated and reliable.

Benefits:1. Remote work flexibility.2. Relocation allowance for potential on-site training.3. Company-provided equipment.

Working Environment:At Solaire Resort & Casino, we encourage a spirit of exploration and taking calculated risks for growth. Our team values creativity, innovation, and collaboration to deliver exceptional customer service.

Deadline to apply:May 1, 2024

Equal Opportunity Statement:Solaire Resort & Casino is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other characteristic protected by law. We are committed to creating an inclusive and diverse work environment where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.