Job Description:
Humble Sustainability is seeking a talented Remote Client Relations Manager to join our team in Cebu, Central Visayas, Philippines. This is a part-time position at the Associate Level, requiring a minimum of 5 years of experience in client relations or a related field.
Responsibilities:- Manage and maintain relationships with clients remotely, ensuring their needs are met and issues are resolved in a timely manner- Communicate effectively with clients via phone, email, and video conferencing to address any concerns or questions they may have- Develop and implement strategies to improve client satisfaction and retention- Collaborate with internal teams to ensure client needs are being met and projects are delivered on time- Provide regular reports and updates to senior management on client accounts and overall satisfaction- Stay up-to-date on industry trends and best practices in client relations to continuously improve processes and procedures
Requirements:- Must be motivated and adaptable, able to work in a remote setting and adjust quickly to changing priorities- Excellent time management skills and ability to prioritize tasks effectively- Strong innovation skills to drive creativity and original thinking in client interactions- Excellent communication and interpersonal skills to effectively engage with clients and internal teams- Ability to work independently and as part of a team, collaborating effectively with colleagues from various backgrounds- Proficiency in Microsoft Office and CRM software- Bachelor's degree in Business Administration, Marketing, or a related field preferred
Benefits:- Free food provided during working hours- Vision insurance coverage- Company transportation for business-related travel
Working Environment:At Humble Sustainability, we prioritize understanding and empathy in all interactions. Our team is committed to creating a supportive and inclusive environment where all employees feel valued and respected.
Deadline to Apply:Please submit your application by June 10, 2024.
Equal Opportunity Statement:Humble Sustainability is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. We encourage individuals from all backgrounds to apply.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
