Quality Control Supervisor

KEY RESPONSIBILITIESMaintain the department procedures to ensure that process changes are documentedManage test schedules to ensure all operational tests are completed accurately and timely according to the department's policies and proceduresEffectively communicate findings and remediation plans to both internal parties (senior management, business process owners, Compliance, Risk, Internal Audit, ) and external parties (e.g., clients, regulatory bodies, external auditors)Recommend and/or implement changes to existing operational test in order to increase efficiency, minimize operating expense or improve accuracy and timeliness of both process and system solutionsReviews production schedules and related information and confers with managers to plan and determine the quality control support required to support the flying hour programConducts or directs training, and coordinates with unit managers and personnel as necessary to ensure implementation of policies and proceduresEnsures sufficient manpower is available for planned work and shift coverageConducts investigations into customer complaints relating to contractual deficiencies within the Quality DepartmentAssesses inspection requirements and assign inspection projects and tasks to inspection personnelADDITIONAL ROLE INFORMATION:Education and Professional Requirements:Bachelor's Degree, preferably in a related science or technical discipline, with 1+ years of experience in a regulated laboratory environment is requiredBS/MS in Microbiology, Chemistry, Food Technology or equivalent, with at least 1 year industry experience or similar in a GMP environmentAdditional Skills / Competencies:Knowledgeable in HACCP, GMP's, MSDS now SDS CFR, and other state and federal regulatory requirementsLeadership and supervisory skills.Excellent analytical and problem-solving abilities to address quality-related challenges.Good communication and interpersonal skills to collaborate with cross-functional teams and support quality initiatives.Detail-oriented with a focus on maintaining product quality and compliance