Job Responsibilities
. Order hardware and software for internal employees and external
customers.
. Review orders for accuracy, quantity specifications, delivery
requirements, and compliance with established policies and
procedures.
. Generate purchase order for products following vendor
specifications and company policies.
. Maintain renewal schedules for existing software licenses and
maintenance agreements on equipment.
. Enter order related information and tracking into our
Connectwise™ system.
. Collaborate and communicate with the Sales Organization
providing backup support for our Sales Support Team.
. Ensure fulfillment of PO through reconciliation of shipped items to
vendor invoice.
. Responsible for creation of product invoices and credit memos
when needed.
. Professionally and effectively communicate with internal/external
associates to ensure timely support and resolution on any account
inquiries.
. Proactively identify organizational purchasing trends to support the
procurement team's ongoing development and improvement.
. Create and document internal processes and procedures related to
duties and responsibilities. Qualifications
. Flexible and able to remain calm in times of stress while managing
multiple priorities at one time
. Active listener with excellent oral and written communication skills,
as well as the ability to handle difficult conversations
. Sound problem-solving technique with ability and persistence to
generate options and select the best solution
. Ability to build relationships based on trust to enable collaboration
and cooperation amongst team members and internal/external
stakeholders
. Ability to communicate effectively with customers and various
levels of management both verbally and in written form Prior Experience
. 1-3 or more years of experience in procurement activities preferred
. Knowledge of Connectwise a plus
. Experience working with ERP systems Dynamics a plus
. Experience in Software as a Service, IT Hardware, Cloud Services,
or Professional Services a plus